Data protection

The person responsible for data processing is: CosyMod Sunnebüelstrasse 29 8604 Volketswil Email: info@cosymod.com
We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.
1. Access data and hosting
You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR.
2. Data processing for contract processing and contact
2.1 Data processing for contract processing
For the purpose of contract processing (including inquiries about and processing of any existing warranty and service disruption claims as well as any legal update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we collect personal data if you provide it to us as part of your Communicate order voluntarily. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without providing it. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art 6 Paragraph 1 Sentence 1 Letter a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
2.2 Customer account
If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders our website. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art which we inform you in this statement.
2.3 Contacting us
As part of customer communication, we collect personal data in order to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR if you voluntarily provide this to us when you contact us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art about which we inform you in this statement.
3. Data processing for the purpose of shipping processing
In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods.
4. Data processing for payment processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the payment method selected, we pass on the data necessary to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, to the extent that this is necessary to process the payment. This serves to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, for example on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration.
4.2 Data processing for the purpose of preventing fraud and optimizing our payment processes
If necessary, we give our service providers further data, which they use together with the data necessary to process the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud and in efficient payment management.
5. Advertising via email
5.1 Email newsletter with registration
If you register for our newsletter, we will use the data required for this or provided separately by you to regularly send you our email newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR.
You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided in the newsletter.
After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR or we reserve the right to use your data beyond this is permitted by law and about which we inform you in this statement.
5.2 Sending review requests by email
If you have given us your express consent to this during or after your order in accordance with Art evaluation system used. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the review request.
6. Integration of the Trusted Shops trust badge/other widgets
Trusted Shops widgets are integrated into this website to display the Trusted Shops services (e.g. quality seals, collected reviews) and to offer Trusted Shops products to buyers after an order.
This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with which we are jointly responsible for data protection in accordance with Art. 26 GDPR. As part of this data protection information, we will inform you below about the essential contractual contents in accordance with Article 26 (2) GDPR.
As part of the joint responsibility that exists between us and Trusted Shops AG, if you have any questions about data protection or to assert your rights, please contact Trusted Shops using the contact options provided in the data protection information. Regardless of this, you can always contact the responsible person of your choice. If necessary, your request will then be passed on to the other person responsible for an answer.
6.1 Data processing when integrating the trust badge/other widgets
The trust badge is provided by a US CDN (content delivery network) provider. An adequate level of data protection is ensured by an adequacy decision by the EU Commission, which is available for the USA here. Service providers used from the USA are usually certified under the EU-US Data Privacy Framework (DPF). More information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
When you access the trust badge, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.
6.2 Data processing after order completion
After completing the order, the trust badge accesses the order information stored in your device (order total, order number, product purchased if applicable) and email address. This is necessary in order to be able to offer you the Trusted Shops Services and, if necessary, to have your order automatically secured. For this purpose, your email address, hashed using a one-way cryptographic function, is transmitted to Trusted Shops. The legal basis is Article 6 Paragraph 1 Sentence 1 Letter f GDPR. This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary to fulfill our and Trusted Shops' overriding legitimate interests in providing the buyer protection and transactional assessment services linked to the specific order in accordance with Article 6 Paragraph 1 S. 1 lit. f GDPR required. If this is the case, further processing will take place in accordance with the contractual agreement made between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also based on the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and personal reference will then no longer be possible.
Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Article 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing can take place in third countries (USA and Israel). An adequate level of data protection is ensured by an adequacy decision by the EU Commission, which is available here for the USA and here for Israel. Service providers used from the USA are usually certified under the EU-US Data Privacy Framework (DPF). More information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
7. Social media
7.1 Social plugins from Facebook (by Meta), Instagram (by Meta), Pinterest
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can, for example, press the Like or Share button.
7.2 Our online presence on Facebook (by Meta), Instagram (by Meta), Pinterest
If you have given your consent to the respective social media operator in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, your data will be automatically collected for market research and advertising purposes when you visit our online presence on the social media mentioned above and stored, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy, please refer to the provider's data protection information linked below. If you still need help with this, you can contact us.
Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server at Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there . Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. There is a decision by the European Commission on an appropriate level of data protection for the USA as a basis for third-country transfers, provided the respective service provider is certified. A certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.
Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. There is a decision by the European Commission on an appropriate level of data protection for the USA as a basis for third-country transfers, provided the respective service provider is certified. A certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.
Pinterest is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server at Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on standard data protection clauses from the European Commission.
8. Contact options and your rights
8.1 Your Rights
As a data subject, you have the following rights: in accordance with Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or complete personal data stored by us; in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required to exercise the right to freedom of expression and information; to fulfill a legal obligation; is necessary for reasons of public interest or to assert, exercise or defend legal claims; in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data if you dispute the accuracy of the data; the processing is unlawful but you object to its deletion; we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible; in accordance with Art. 77 GDPR you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.
Right to object If we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims. This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.
8.2 Contact options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.